Frequently Asked Questions

Why should I buy a casket online?

The advantage of buying caskets online is the cost savings.  On average, our customers save about $2,500 when they purchase through EMS.

How long does it take to receive my casket?

We have several distribution centers around the country. This allows EMS to deliver your casket to the funeral home of your choice normally the next day if ordered by

What will the funeral director say if I buy a casket online for my loved one and have it shipped to the funeral home?

According to the Federal Trade Commission (FTC), you can buy a casket from EMS and have it shipped to the funeral home for your loved one.  The funeral home cannot charge you a service fee, receiving fee or any additional charge because you are buying a casket elsewhere. The best thing to do is to talk to the funeral director about his services and prices. After you have a price list, mention that your family would like to buy a casket on your own. Again, a funeral home cannot charge a fee because the customer decides to purchase a casket outside of the funeral home, nor can the funeral home require a family member to be present at the time of delivery.

What is the difference between 18-gauge and 20-gauge steel caskets?

Gauge refers to the thickness of the metal used in constructing the casket. The lower the gauge number, the thicker the metal. For example, 18-gauge metal is about 30% thicker than 20-gauge metal. An automobile is about 18-gauge metal, whereas your license plate is about 20-gauge metal.

Does a wood casket seal?

No, wood caskets do not seal. If you were to seal a wood casket it would crack and split due to the locking mechanism when it is cranked down tight. If you are interested in a casket that seals, a metal casket is your only option.

Are the EMS caskets the same quality as what I would buy from a funeral home?

Yes!!  EMS caskets are constructed of the same materials you’ll find used by any other casket manufacturer.  We do not cut corners at EMS.

Does the casket have everything I need in it? Do I need to buy a pillow or throw separate?

When you purchase a casket from EMS, the casket is delivered ready for your loved one. It includes the pillow, adjustable bed, and throw covers. No additional purchases are necessary.

Are there additional shipping costs?

Our prices include delivery to any funeral home within 100 miles of an international airport.  We charge $3/mile beyond the 100 mile distance from the airport.

Where does EMS deliver?

EMS delivers to Alaska, Hawaii and the entire continental United States!